Turtle Jack's Case Study | Felton Brushes

17 months of cleaning

Turtle Jack’s called us in to replace a brush we had left with them as a sample. When we arrived and took a look, the brush they wanted replaced was the sample itself. It had been cleaning grills in their kitchen for 17 months.

Talking with the kitchen manager, we learned that the Carlisle and Prince Castle brushes they normally bought lasted roughly 1 to 2 months before needing replacement. He liked the sample enough that he had already told kitchen managers at other Turtle Jack’s locations about it.

A bristle in the owner’s food

As word of the brush spread, a separate Turtle Jack’s location came to us with a bigger problem. A broken bristle had turned up in the owner’s food. It was luck that the bristle landed on the owner’s plate and not in a customer’s throat.

When we examined their setup, the location was cleaning a large commercial grill with a scraper brush built for a consumer barbecue. Without a standard brush across locations, there was no guidance to follow for grill safety, and each kitchen bought whatever was available. That location asked to try our brush on the spot.

Worn consumer-grade barbecue scraper brush with bent and missing bristles on a commercial grill — The consumer-grade scraper brush in use on a commercial grill.

Close view of the consumer-grade scraper brush that shed a broken bristle into food — The brush that shed a broken bristle into the owner's food.

Longer brush life means fewer replacements. A brush that holds its bristles means metal stays out of the food.

“Difference between Felton and competitors is night and day. Last longer, more durable, cleans the grill better than any brush we have used here. The amount of money we are saving by switching to Felton provides much needed relief given the past few years. I strongly recommend these brushes.”
Drew Dwyer, Kitchen and General Manager, Turtle Jack's

What Turtle Jack's kitchens use

All three are manufactured by Felton in Hamilton, Ontario.

CHEF 101

30″ Ultimate Double-Sided Grill Brush with an angled brush head. Our most popular brush, recommended for medium and large grills.

CHEF 203

30″ Heavy-Duty Oven and Grill Brush with a horizontal scraper and brass bristles.

Drew's pick

CHEF 402

24″ Curved Steel Handle Broiler and Grill Brush with carbon steel bristles.

Browse all restaurant brushes

Official Disclaimer

The information contained in this document is based on tests which are believed to be reliable. Since actual conditions of use may vary and are beyond the control of FELTON the product's specified characteristics cannot be guaranteed and are offered solely for the buyer's evaluation and verification. There are no warranties, representations or conditions, expressed or implied, of any kind, including, but not limited to, merchantability or fitness for a particular purpose made by FELTON of its officers, employees or affiliates, in connection with the sale of the products described in the document. Accordingly, the purchaser and each user assumes all risks and liability in connection with their use of such products. Nothing contained herein is to be construed as permission, recommendation or inducement by FELTON to use any product or process so as to infringe or conflict with any patent. Further, it is the user's obligation to utilize this material in full compliance with health, safety and environmental regulations.